Cricket Wireless Authorized Retailer
📡 Internet & Cable · Granville
total experiences
replied on google
Most reported issues
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Experiences
Store manager refused to replace a defective screen protector for free.
Business reply on Google
We strive to provide excellent customer service and are saddened to hear it did not happen during your visit. If you need additional assistance, please reach out to our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport). Thank you for taking the time to leave your review.
Staff overcharged for phone and refused a valid return request.
Business reply on Google
We're very sorry to hear about your recent store experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Feel free to contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.
Staff refused to accept payment and displayed an indifferent attitude.
Business reply on Google
We're very sorry to hear of your experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Please contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.
Customer experienced an excessive four hour wait time at the store.
Business reply on Google
We're very sorry to hear you had a poor experience at our Authorized Retail location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance.
Lack of loyalty programs or incentives for existing customers.
Business reply on Google
We're sorry to hear you had a poor experience at our Authorized Retailer location. Feel free to contact Cricket Support on Twitter @cricketsupport or on Facebook at m.me/cricketwireless if you need additional assistance.