Cricket Wireless Authorized Retailer
📡 Internet & Cable · Minot
total experiences
replied on google
Most reported issues
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Experiences
Staff refused to assist with phone activation after a long drive.
Business reply on Google
Oh, no! We are sorry to see that we only received a 1-star rating, and sorry to hear about your recent in-store experience. Our goal is to work harder to provide a better experience on your next visit.
Store was closed despite posted operating hours
Business reply on Google
We thank you for sharing your feedback with us. We are sorry to hear of your recent experience. Please feel free to reach out to us via X @cricketsupport or on Facebook at m.me/cricketwireless where we can assist you further.
Customer was not served during posted business hours.
Business reply on Google
Oh no! We are sorry to see that we only received a 1-star rating, and sorry to hear about your recent in-store experience. Our goal is to work harder to provide a better experience on your next visit.
Staff member was disrespectful regarding a bridge pay request.
Business reply on Google
We are sorry to hear about your poor experiences at this store. We will be sure to share this information with our store leadership team. Our goal is to continue to work with our staff to provide a better experience on your next visit. Thank you for sharing your feedback with us.
Staff prioritized personal bill payment over assisting a customer.
Business reply on Google
We apologize for the poor experience. We always want to provide you great service and we're sorry if that wasn't the case.
Persistent weak cellular service and unresolved data connectivity issues.
Business reply on Google
We're very sorry to hear you had a poor experience at our Authorized Retail location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance.
Rude staff and belligerent managers at an authorized dealer location.
Customer unable to access 4G LTE service on unlocked device
Inconsistent porting instructions resulted in loss of service and refund denial.