📡 Internet & Cable · Nashville
total experiences
replied on google
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Customer was misinformed about phone compatibility and denied a promotion.
Business reply on Google
We're very sorry to hear of your experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Please contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.
Staff member lacked knowledge about products and services
Business reply on Google
We are so disappointed to hear how your recent experience went. It sounds like this could have been handled way better than it was. We apologize. Please contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance. 💚
Staff were rude and acted like speaking to customers was a favor
Business reply on Google
We're very sorry to hear you had a poor experience at our Authorized Retailer. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Contact Cricket Support on Facebook (m.me/cricketwireless) or Twitter (@cricketsupport) if you need additional assistance.