Cricket Wireless Authorized Retailer
📡 Internet & Cable · New York
total experiences
replied on google
Most reported issues
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Experiences
Staff member refused to assist with a bill payment.
Business reply on Google
We are sorry to hear that your experience did not meet your expectations. We will be sure to share this information with our store leadership team and authorized retailers to enhance the customer experience and earn a better rating on your next visit. If you need additional assistance, please reach out to our Support Team on Facebook (m.me/cricketwireless) or X (@cricketsupport). Thank you for taking the time to leave your review.
Manager added unauthorized charges and refused to provide a refund.
Business reply on Google
Hi there, we are sorry to hear of your experience at our Authorized Retailer location. We strive to provide an awesome customer experience, and we apologize that you didn't receive smile-worthy service. Please contact our Support Team on Twitter @cricketsupport or on Facebook at m.me/cricketwireless for further assistance.
Customer charged hidden restocking and unnecessary screen protector installation fees.