Crunch Fitness - Carolina

membership cancellation requires an in-person visit

Inconsistent gym closing times and lack of staff transparency

Broken elevator, poor audio equipment, and difficult membership cancellation process.

unauthorized charges and inability to cancel membership or receive refunds

Gym canceled classes and charged for an unauthorized contract renewal.

Management and staff provide an offensive and disrespectful environment.

Trainer missed appointment and gym failed to open on time.

Difficulty canceling gym membership due to unresponsive management and location issues.

Gym is overcrowded and staff members are rude to customers.

gym membership cancellation request was ignored and customer was charged

Staff restricted equipment access and made discriminatory comments.

Difficulty canceling membership and obtaining a refund for overcharged fees.

difficulty canceling gym membership due to restrictive company policies