CVS Pharmacy
🩺 Health & Wellness · Columbia
total experiences
replied on google
Most reported issues
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Experiences
staff failed to notify customer when prescription was ready
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Excessive wait times for scheduled vaccine appointments due to understaffing.
slow processing of prescription transfers
Staff members are consistently rude and unhelpful with prescription services.
Excessive hold time when calling to check on prescription status
The pharmacy does not answer phones and is understaffed.
Pharmacist refused to refill prescription on the scheduled date.
Pharmacist refused service and provided false information to elderly customers.
Pharmacist was rude and a technician committed reward point fraud.