CVS Pharmacy
🩺 Health & Wellness · Kansas City
total experiences
replied on google
Most reported issues
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Experiences
Pharmacy incorrectly notifies customers that prescriptions are ready for pickup.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Difficulty reaching staff via telephone
Business reply on Google
We appreciate you taking the time to leave a review. Your feedback is important to us, and we’re here to listen. If there’s anything specific you’d like to discuss, please don’t hesitate to reach out.
Staff was rude and caused a twenty-five minute wait time.
excessive wait times due to inattentive staff
Pharmacy staff mishandled prescription order and displayed unprofessional behavior
Pharmacy staff was rude and threw the customer's prescription bag.