CVS Pharmacy
🩺 Health & Wellness · Philadelphia
total experiences
replied on google
Most reported issues
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Experiences
Pharmacy staff take breaks simultaneously causing customer inconvenience
staff failed to manage lines or assist during customer disputes
Business reply on Google
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team https://www.cvs.com/retail/help/help_contact_us so we can assist you directly.
staff failed to unlock items for purchase
Business reply on Google
We’re sorry to hear that your experience didn’t meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team so we can assist you further. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Staff lack knowledge regarding the products sold at the pharmacy.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
insufficient parking and long wait times at the pharmacy
Pharmacy staff was rude and ignored customers for twenty minutes.
Cashier provided false information regarding UPS package drop-off services.
Medication delivery was marked as complete but never received.