CVS Pharmacy
🩺 Health & Wellness · Stamford
total experiences
replied on google
Most reported issues
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Experiences
unhelpful interactions with specific pharmacy staff members
Business reply on Google
Thank you for sharing your experience with us. We’re sorry to hear that it didn’t meet your expectations. Your detailed feedback is important, and we want to ensure we address your concerns. Please reach out to our Customer Relations team https://www.cvs.com/retail/help/help_contact_us so we can assist you directly.
Excessive wait times for medication preparation and notification.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
The pharmacy staff provided rude and unprofessional customer service.
Business reply on Google
We’re truly sorry to hear your experience did not meet your expectations. Your feedback is important to us, and we’d like to understand more about what happened. Please reach out to our Customer Relations team directly so we can address your concerns and improve your experience. CR Contact Information: https://www.cvs.com/retail/help/help_contact_us
Pharmacist engaged in unprofessional personal conversation and was rude to customer.
Pharmacist failed to maintain privacy and did not have prescription ready.
automated phone system is dysfunctional and disconnects calls
Inconsistent pharmacy hours and inability to reach staff by phone.
Pharmacy is frequently closed or lacks necessary medication and vaccines.
Pharmacy was closed for appointment and system error prevented vaccine transfer.
The pharmacy failed to open at the scheduled time.
Pharmacy frequently runs out of essential prescription medication stock