Dairy Queen

Manager discarded paid extra topping instead of mixing it in.

Incomplete order and inability to contact staff for resolution.

long drive-thru wait and locked doors during business hours

The Blizzards served were melted and had a milkshake consistency.

Staff failed to provide utensils and spilled blizzard on customer.

Staff member made rude comments to a regular customer.

The restaurant was closed during holiday operating hours.

Customer experienced a severe allergic reaction due to cross-contamination.

employees displayed rude behavior and poor attitude toward the customer

incorrect billing and melted blizzard served at the restaurant

staff engaged in unprofessional behavior and unsanitary food handling practices

The dessert portions were small and lacked expected ingredients.

Blizzards served melted and incorrect order size provided.

Staff ignored order instructions and mocked the customer

The ice cream cake was poorly decorated and damaged by staff.

Staff engaged in unprofessional and unsafe horseplay in the kitchen.

Slow service, lukewarm food, and poor facility cleanliness.

Slow service and incorrect or melted food orders.

Manager refused to correct an incorrect order or provide a refund.