Dairy Queen Grill & Chill
🍽️ Restaurants · Lincoln
total experiences
replied on google
Most reported issues
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Experiences
Excessive wait time and melted ice cream orders.
Business reply on Google
Thanks for the feedback, Katelyn. We know how important timeliness is. We hope you visit us again soon and have a better DQ experience. - DQ Fan Relations Team
employee was rude and unprofessional during the ordering process
Business reply on Google
We're so sorry to hear about this experience, Carol. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
The shakes and malts were improperly prepared and lacked consistency.
Business reply on Google
Hi Gregory, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
The restaurant served raw chicken causing food poisoning to customers.
Business reply on Google
Hi Taylor, We are very sorry to learn that you have been disappointed. Please know that the health and wellbeing of our fans is our top priority. Please reach out to us at http://bit.ly/1qWPR4a so that we can relay your concerns to the franchise owner of this restaurant. ~ DQ Fan Relations Team
Poor food quality, rude staff, and lack of napkins.
Business reply on Google
Thanks for taking the time to leave us a rating, Kim. We're sorry you didn't enjoy your visit. If you would like to share more details, you can reach us here: http://bit.ly/1qWPR4a. - DQ Fan Relations Team
The restaurant was dirty, service was slow, and orders were incorrect.
Business reply on Google
Jenn, we are so sorry to learn of your concerns. Please reach out to us at http://bit.ly/1qWPR4a so that we can route your concerns to the franchise owner of this restaurant for you. - DQ Fan Relations Team
frequent order errors and missing ingredients in blizzards
Business reply on Google
Hi McKenna, we're sorry to hear we did not satisfy your cravings during your last visit. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
Missing sauces and expired, chunky ranch dressing provided.
Business reply on Google
Hi Creighton, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Staff member was rude and failed to provide paid extra toppings.
Business reply on Google
We appreciate your feedback, Jennifer. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. -DQ Fan Relations Team
Excessive wait times for lunch orders at Dairy Queen.
Business reply on Google
We're sorry to hear you did not have a great experience with our team, Nick. We appreciate your feedback and are always listening to our customers. We hope you give us another chance and visit us again. - DQ Fan Relations Team
Incorrect orders and poor service organization at the counter.
Business reply on Google
We appreciate your feedback, Patrick. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
Long wait times and incorrect orders with poor staff attitude.
Business reply on Google
We're so sorry to hear about this experience, Emily. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
excessive wait times and rude staff service
Business reply on Google
We're sorry to hear you did not have a great experience with our team, James. We appreciate your feedback and are always listening to our customers. We hope you give us another chance and visit us again. - DQ Fan Relations Team
Staff refused to write a name on a birthday cake.
Business reply on Google
We appreciate your feedback, Kia. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
unresponsive staff and poor communication during the ordering process
Business reply on Google
We're so sorry to hear about this experience, Hannah. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
Incorrectly prepared food items and long wait time.
Business reply on Google
We appreciate your feedback, Annabelle. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
The ordered cake was not prepared by the scheduled pickup time.
Business reply on Google
Hi Sabrina, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Staff provided incorrect orders, dirty tables, and poor customer service.
Business reply on Google
We're so sorry to hear about this experience, Christian. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
The blizzards contained insufficient toppings compared to the standard portion.
Business reply on Google
Thanks for taking the time to leave us a rating, Joy. We're sorry you didn't enjoy your visit. If you would like to share more details, you can reach us here: http://bit.ly/1qWPR4a. - DQ Fan Relations Team