Dairy Queen Grill & Chill
🍽️ Restaurants · Wichita
total experiences
replied on google
Most reported issues
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Experiences
The ice cream treats are served melted.
Business reply on Google
Hi Fredi, we're sorry to hear we did not satisfy your cravings during your last visit. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
incomplete food order and incorrect ice cream items
Business reply on Google
Hi Jared, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Staff took too long to provide information about burger prices.
Business reply on Google
Hi Zachary, we appreciate your feedback. We're sorry you didn't enjoy your visit. We're always listening to our fans so we can improve. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
excessive wait time and unprofessional kitchen staff attire
Business reply on Google
We appreciate your feedback, Randy. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. -DQ Fan Relations Team
The restaurant failed to follow specific food preparation instructions.
Business reply on Google
Hi Charlene, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
The business failed to include paid extra toppings in the blizzard.
Business reply on Google
We're so sorry to hear about this experience, Ericah. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
management refuses to add extra toppings to customer orders
Business reply on Google
We are very sorry to read this, Chris. Please reach out to us at http://bit.ly/1qWPR4a. Thank you. - DQ Fan Relations Team
The business owner refused service to a customer due to reviews.
Business reply on Google
We appreciate your feedback, Breeana. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. -DQ Fan Relations Team
Staff provided incorrect promotion information and menu customization is restricted.
Business reply on Google
Hi David, we appreciate your feedback. We're sorry you didn't enjoy your visit. We're always listening to our fans so we can improve. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
Staff provided incorrect order and spoke rudely about customers
Business reply on Google
We're so sorry to hear about this experience, Jon and Kristen. We appreciate your feedback. We hope you give us another chance and visit us again. - DQ Fan Relations Team
Food is served cold and extra charges apply for water.
Business reply on Google
We appreciate your feedback, Sophia. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. - DQ Fan Relations Team
Increased prices, broken restroom facilities, and small portion sizes.
Business reply on Google
Hi Kenneth, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Order was missing an item and contained an incorrectly prepared item.
Business reply on Google
We are very sorry to read this, Tammy. Please reach out to us at http://bit.ly/1qWPR4a. Thank you. - DQ Fan Relations Team
Staff refused to hand mobile order through the drive thru window.
Business reply on Google
Hi David, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Incorrect order, cold food, shorted change, and unprofessional manager behavior.
Business reply on Google
We're sorry to hear you did not have a great experience with our team, Roger. We appreciate your feedback and are always listening to our customers. We hope you give us another chance and visit us again. - DQ Fan Relations Team
The business charged for items not received and refused a correction.
Business reply on Google
Hi, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
Staff turned off lights and refused service before official closing time.
Business reply on Google
Hi Shania, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
The restaurant repeatedly fails to include requested sauces with food orders.
Business reply on Google
We appreciate your feedback, Mark. We're sorry that you didn't have a great time with us. We're always listening to our fans. If you would like to share any more information with us, you can reach out at http://bit.ly/1qWPR4a. ~ DQ Fan Relations Team
Incorrect food orders and long wait times with poor staff coordination
Business reply on Google
Hi Brad, we're sorry to hear about your experience. We appreciate your feedback and are always listening to our fans. We hope you give us another chance next time you're craving DQ food and treats. - DQ Fan Relations Team
The sandwich was served without the chicken patty.