Del Taco
🍽️ Restaurants · Albuquerque
total experiences
replied on google
Most reported issues
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Experiences
Customer experienced food poisoning after consuming improperly prepared street tacos.
Business reply on Google
Hi Allen. Thanks for reaching out to us here at Del Taco. We take food safety and sanitation very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
Rude staff and cold oily food served at drive-thru
Business reply on Google
We’re disappointed we let you down, Luis. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up.
The food served was spoiled and had a tainted smell.
Business reply on Google
Hi Shanelle. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Staff overcharged for substitutions and provided incorrect food items.
Business reply on Google
Hi David, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
The meat was poor quality and the wrong tortilla type used.
Business reply on Google
Hi there. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The breakfast burritos were cold, small, and missing expected food items.
Business reply on Google
Hi Cassandra. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The restaurant staff provided an incorrect order and refused to fix it.
Business reply on Google
Hi Cisco, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
Small portion sizes and poor customer service at drive-thru.
Business reply on Google
Hi Katie, we're disappointed to hear about your experience. You should always expect excellent service with great food from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Cold food, missing items, and blocked handicap parking access.
Business reply on Google
Hi Joaquin, this is disappointing to hear. It is important that we get your order right with hot, fresh food. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
The business charges high prices for food items without displaying them.
Business reply on Google
Hi Chris. Thanks for letting us know about your recent experience. Please provide us with more details at https://deltaco.com/contactus so we can reach out to the appropriate team. We appreciate your business and the opportunity to make things right.
The restaurant provided the incorrect order and refused to answer calls.
Business reply on Google
We’re disappointed we let you down, Everett. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up.
Employee was rude and hung up on the customer
Business reply on Google
Hi Wayne, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Customer waited fifteen minutes at drive-thru without receiving service.
Business reply on Google
Hi Brandon, we're sorry for the inconvenience. Our hours of operation should always be clear and abided by. We are looking into this and appreciate your feedback.
unclear pickup instructions and significant delays in order fulfillment
Business reply on Google
Hi Dominic, this is disappointing to hear. It is important that we get your order right and make the process seamless. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
The fish tacos served were raw and undercooked inside.
Business reply on Google
That’s what we love to hear! Thanks for taking the time to let us know!
customer was charged three times for an order without receiving food
Business reply on Google
Hi Alexcia. This is not an experience you should have at Del Taco, and we appreciate that you’ve brought it to our attention. Please visit https://deltaco.com/contactus so we can gather specific details and get back to you personally. Thank you.
The restaurant lacks indoor seating and dine-in service options.
Business reply on Google
We’re disappointed we let you down, Redd. Please share more details at https://deltaco.com/contactus if you’d like a representative to follow-up.
employees ignored customer while using phones
Business reply on Google
Hi Lisa, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Incorrect order, broken equipment, and missing utensils provided.
Business reply on Google
Hi Mye. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus