Del Taco
🍽️ Restaurants · Colorado Springs
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Staff member exhibited racist behavior and food quality was poor.
Business reply on Google
Hi Mitch. Thanks for letting us know. We take your concerns seriously. Please give us more info at https://deltaco.com/contactus so our team can follow up with you and this location directly.
Long wait times, poor hygiene, and improperly prepared food items.
Business reply on Google
Hi Garett. Thanks for letting us know about your recent experience. Please provide us with more details at https://deltaco.com/contactus so we can reach out to the appropriate team. We appreciate your business and the opportunity to make things right.
Employee was rude to a coworker at the drive-thru window.
Business reply on Google
Hi Chelsi, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Manager displayed rude behavior and withheld change over a small amount
Business reply on Google
We're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Excessive wait time in the drive-thru for fast food service.
Business reply on Google
Hi Kendra. We should be operating well from order to pick-up window without delays and are disappointed to hear this was not your experience. Please visit https://deltaco.com/contactus if you’d like follow-up. Thank you.
staff refused to assist with kiosk order and acted unprofessionally
Business reply on Google
Hi Brandon. Thanks for letting us know about your recent experience. Please provide us with more details at https://deltaco.com/contactus so we can reach out to the appropriate team. We appreciate your business and the opportunity to make things right.
Long wait time and poor communication regarding food preparation delays.
Business reply on Google
Hi Ryan. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The food portions were small and the nachos were prepared incorrectly.
Business reply on Google
Hi ZiaDawn. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Staff failed to return credit card and order was incomplete
Business reply on Google
Hi there. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Poor food quality and improper preparation of order
Business reply on Google
Hi Teresita. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Long wait times and poor food portion sizes
Business reply on Google
Hi Kristie. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Burnt food and incorrect order items received at this location.
Business reply on Google
Hi Meighan. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Cold, poor quality food and unhelpful staff regarding refund request.
Business reply on Google
Hi Charles. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Incorrect food items received and order preparation errors.
Business reply on Google
Hi Kristine, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
insects found in drinks and poor food quality
Business reply on Google
Hi Dave. Thanks for reaching out to us. This is not the type of experience you should encounter at Del Taco. We take food safety and sanitation very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
The food order was incorrect and did not match the advertisement.
Business reply on Google
Hi there, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
The tortilla was stale and unusable as a burrito.
Business reply on Google
Hi Blake. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Customer overcharged for food and denied a refund by staff
Business reply on Google
Hi James, we're disappointed to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at https://deltaco.com/contactus
Incorrect food orders and uncleaned spills on the restaurant floor.
Long wait times, poor staff behavior, and unclean store facilities.