Del Taco
🍽️ Restaurants · Kissimmee
total experiences
replied on google
Most reported issues
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Experiences
Long drive-thru wait time and incorrect food order received.
Business reply on Google
Hi Nelson. We should be operating well from order to pick-up window and are disappointed to hear this was not your experience. Please visit https://deltaco.com/contactus if you’d like follow-up. Thank you.
Excessive wait time in drive-thru after online ordering issues.
Business reply on Google
Hi Joey, we are sorry we kept you waiting for your order. We hope to make things right the next time. Please reach out to us at http://deltaco.com/contactus if you'd like follow-up from our team.
Incomplete order due to staff error at the drive-thru window.
Business reply on Google
Hi Drake. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Long wait times and poor food quality at this location.
Business reply on Google
Hi Jeremy. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
taco contained insufficient meat and staff provided poor service
Business reply on Google
We’re disappointed we let you down, Diamond. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up.
Slow service and rude staff at the drive-thru and counter.
Business reply on Google
Hi Scott, we are sorry we kept you waiting for your order. We hope to make things right the next time. Please reach out to us at http://deltaco.com/contactus if you'd like follow-up from our team.
Staff ignored customers and handled phones while wearing food preparation gloves
Business reply on Google
Hi there. Thanks for letting us know about your recent experience. Please provide us with more details at https://deltaco.com/contactus so we can reach out to the appropriate team. We appreciate your business and the opportunity to make things right.
Staff ignored customer and failed to follow proper hygiene protocols
Business reply on Google
Hi Shadi. Thanks for reaching out to us here at Del Taco. We take food safety and sanitation very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
Employee displayed consistently rude and dismissive behavior toward customers.
Business reply on Google
Hi Jaleesa, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Incorrect order, rude staff, and menu items unavailable at location.
Business reply on Google
Hi there, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
Staff handled food with unwashed hands after touching nose and money.
Business reply on Google
Hi Liz. Thanks for reaching out to us here at Del Taco. We take food safety and sanitation very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
The food was poorly prepared and fell apart.
Business reply on Google
Hi Manii. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The burger was burnt and the order was incorrect.
Business reply on Google
Hi Christine. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Poor food quality and rude, unhelpful staff service
Business reply on Google
Hi Nicole. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Incorrect food order and rude staff behavior at the restaurant.
Business reply on Google
Hi Juevon, we're disappointed to hear about your experience. You should always expect excellent service with correct orders from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
The restaurant provided an incorrect burrito order missing requested ingredients.
Business reply on Google
Hi Ricardo, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
Long wait time, cold food, and missing items from order.
Business reply on Google
We’re disappointed we let you down, Erin. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up.
Long wait times for in-store orders due to slow staff service.
Business reply on Google
Hi Clint, we are sorry we kept you waiting for your order. We hope to make things right the next time. Please reach out to us at http://deltaco.com/contactus if you'd like follow-up from our team.
employee made racist comments and management failed to address the issue
Business reply on Google
Hi Malaken. Thanks for reaching out to us. We do not tolerate inappropriate behavior at any Del Taco and ask that you please contact us at Deltaco.com/contactus so we can gather more details and take immediate action.
Lack of staff assistance with kiosk and coupon issues.
Business reply on Google
Hi Alvin. Thank you for sharing your thoughts. Our self-order kiosks aim to improve efficiency and minimize wait times, but we understand the value of personal engagement. Our staff is always available to help. If you have specific concerns, feel free to contact us at http://deltaco.com/contactus. We appreciate your feedback!