Del Taco
🍽️ Restaurants · Lacey
total experiences
replied on google
Most reported issues
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Experiences
The business was closed before the advertised operating hours.
Business reply on Google
Hi Corbin, we're sorry for the inconvenience. Our hours of operation should always be clear and abided by. We are looking into this and appreciate your feedback.
Long wait times and incorrect food order causing physical discomfort.
Business reply on Google
We’re disappointed we let you down, Amanda. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up.
drive through staff failed to take orders two days in row
Business reply on Google
Hi Craig. We should be operating well from order to pick-up window and are disappointed to hear this was not your experience. Please visit https://deltaco.com/contactus if you’d like follow-up. Thank you.
The business is frequently closed during posted operating hours.
Business reply on Google
Hi Sean, we're sorry for the inconvenience. Our hours of operation should always be clear and abided by. We are looking into this and appreciate your feedback.
food served cold and undercooked with no response from staff
Business reply on Google
Hi Donna. You should always expect properly prepared, hot, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Employee provided incorrect order and ignored customer at the window.
Business reply on Google
Hi Carina, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Inconsistent menu items, poor staff service, and low food quality.
Business reply on Google
Hi Michelle. We love to serve a variety of fresh, quality food; that is a Del Taco commitment. We’re sorry we let you down and invite you to visit https://deltaco.com/contactus if you’d like follow-up from a representative. Thank you!
Staff frequently make order errors and exhibit rude behavior.
Business reply on Google
Hi Trevor, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
Customer felt like a burden to the drive-thru staff
Business reply on Google
Hi Layne, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
The food quality was poor and inedible.
Business reply on Google
Hi Helen. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Staff ignored customer and failed to fulfill delivery order
Business reply on Google
We’re disappointed we let you down, Zach. Please visit us at https://deltaco.com/contactus if you’d like a representative to follow-up so help us make this right. Thank you.
Excessive wait times and incorrect order fulfillment at drive-thru
Business reply on Google
Hi Sofia. We should be operating well from order to pick-up window and are disappointed to hear this was not your experience. Please visit https://deltaco.com/contactus if you’d like follow-up. Thank you.
Excessive wait times and lack of staff training at the restaurant.
Business reply on Google
Hi there. We’re disappointed we let you down. Please share more details at https://deltaco.com/contactus if you’d like a representative to follow-up.
The fish tacos were dry, hard, and mostly batter.
Business reply on Google
Hi Diane. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Excessive wait times and rude staff behavior at drive-thru.
Business reply on Google
We’re disappointed we let you down, Lynn. Please share more details at https://deltaco.com/contactus if you’d like a representative to follow-up.
Long wait times and incorrect order preparation at drive-thru.
Business reply on Google
Hi Kyle, we're disappointed to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at https://deltaco.com/contactus
Excessive wait times, poor food quality, and unprofessional staff behavior.
Foreign object found in food posing a safety hazard
The restaurant repeatedly provided incorrect food orders and denied the error.
Staff failed to respond to customers at the drive-thru window.