Del Taco
🍽️ Restaurants · Riverside
total experiences
replied on google
Most reported issues
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Experiences
Employee failed to wash hands after using the restroom causing illness
Business reply on Google
Hi Mr. Perez. Thanks for reaching out to us here at Del Taco. We take food safety and sanitation very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
The drive-through order contained underfilled drinks and cold, hard fries.
Business reply on Google
Hi Rick. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The food quality was poor due to excessive salt and preparation issues.
Business reply on Google
Hi Heather. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The burrito was poorly wrapped and did not match menu photos.
Business reply on Google
Hi Brian. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The food served was old and poorly prepared.
Business reply on Google
Hi Kiwi. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Self-order kiosks are slow, freeze, and lack full menu options.
Business reply on Google
Thank you for the great review! We can’t wait to have you back!
Staff refused to take a cash order at the counter.
Business reply on Google
Hi Jimny, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Cold food, incorrect orders, poor service, and unpleasant lobby odor.
Business reply on Google
Hi Mike. Thanks for reaching out to us here at Del Taco. We take your comments very seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take immediate action.
Customer received poor quality chicken and missing items from order.
Business reply on Google
Hi Maria. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The food quality was poor and the portions were insufficient.
Business reply on Google
Hi Yvette. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Cold fries and rude service from a staff member
Business reply on Google
Hi there, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Poor service and low quality food items at drive thru
Business reply on Google
Hi Bill, we're disappointed to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at https://deltaco.com/contactus
Staff overcharged for taco specials and served poor quality food.
Business reply on Google
Hi Felice, we're disappointed to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at https://deltaco.com/contactus
The food served was burnt, wet, and stale.
Business reply on Google
Hi Alex. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Menu items were unavailable and the food served was cold.
Business reply on Google
Hi Crystal. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Incorrect order received after a long wait with rude staff.
Business reply on Google
Hi Austin. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Stale fries and poorly prepared burritos with spilled contents.
The food quality was poor and items were missing ingredients.
The food served was cold, soggy, and appeared to be old.
Poor food quality and unhelpful staff at the restaurant