Del Taco
🍽️ Restaurants · Salt Lake City
total experiences
replied on google
Most reported issues
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Experiences
Staff repeatedly refuses service by claiming the ordering system is down.
Business reply on Google
Hi Skylar, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
Long wait time for an order that was already prepared
Business reply on Google
Hi Star, we are sorry we kept you waiting for your order. We hope to make things right the next time. Please reach out to us at http://deltaco.com/contactus if you'd like follow-up from our team.
Small portion sizes and incorrect order fulfillment at this location.
Business reply on Google
You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Staff argued over coupon pricing and displayed poor customer service.
Business reply on Google
It looks like we didn't deliver the experience you expected. We should be knocking it out of the park, and we appreciate you letting us know about your visit. Hope you will give us another try so we can make things right on your next visit.
App promotion failed to apply to the restaurant order
Business reply on Google
Hi Lily. Thanks for reaching out to us here at Del Taco. We take comments like this seriously. Please contact us at https://deltaco.com/contactus so we can gather more details and take action.
Manager was rude to customer based on personal appearance
Business reply on Google
Hi there, we're disappointed to hear about your experience. You should always expect excellent service from our team. Please reach out to us at https://deltaco.com/contactus if you'd like follow-up from a representative. Thank you.
advertised items were unavailable for purchase at the store
Business reply on Google
Hi there. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
Manager was rude and accused the customer of lying.
Business reply on Google
Hi there. You should always expect properly prepared, hot, quality food with great service. We’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The food was stale and the service was unprofessional.
Business reply on Google
Hi Demri. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
poor food quality and unappealing presentation of items
Business reply on Google
Hi Kim. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The order contained insufficient toppings for the price paid.
Business reply on Google
Hi Austin. That sounds really frustrating, and we’re sorry to hear about it. Please hit us up at https://deltaco.com/contactus. We’ll do everything we can to make it right.
The nachos had insufficient toppings and the staff provided inadequate sauce.
Business reply on Google
Hi Henna. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
The restaurant consistently fails to provide accurate mobile orders.
Business reply on Google
Hi Robert, this is disappointing to hear. It is important that we get your order right. Please send us more information at http://deltaco.com/contactus so we can follow up with you and this location directly.
The burritos served are significantly smaller than at other locations.
Business reply on Google
Hi Ben. You should always expect properly prepared, quality food and we’re disappointed this was not the case for you. If you’d like follow-up from a representative, please visit https://deltaco.com/contactus
Unsafe restroom environment due to unauthorized person and staff negligence
Business reply on Google
Hi Akasha. This is not an experience you should have at Del Taco, and we appreciate that you’ve brought it to our attention. Please visit https://deltaco.com/contactus so we can gather specific details and get back to you personally. Thank you.
Incorrect order items and unauthorized price upcharges
Business reply on Google
We’re disappointed we let you down, Brittni. Please share more details at https://deltaco.com/contactus if you’d like a representative to follow-up.
The food order was packaged poorly and the burrito was mangled.
Excessive wait time in the drive-thru line.
Staff intentionally disabled internet to avoid processing mobile orders.