Denny's Restaurant
🍽️ Restaurants · Albuquerque
total experiences
replied on google
Most reported issues
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Experiences
poorly prepared food and slow service with no resolution offered
Business reply on Google
Hi Jamie, thank you for sharing your feedback. We’re sorry your meal didn’t arrive as expected. At Denny’s, we aim to serve food at its best with friendly service, and we hope you’ll give us another chance to provide a better experience next time.
The restaurant is closed during hours it is advertised as open.
Business reply on Google
Hello Lesha, thank you for sharing your feedback. At Denny’s, we strive to deliver a consistently excellent experience for every guest. Your comments have been shared with our team to support ongoing improvements. We appreciate your input and look forward to welcoming you back soon.
staff ignored food and were rude to customers
Business reply on Google
Hello there, we're sorry to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at www.dennys.com/contact-us with specific details so we can get in touch with you to resolve this.
Server provided inattentive and dismissive service to the table.
Business reply on Google
Hello Roxy, we're sorry to hear about your experience. You should always expect excellent service from our team. We'd like to look into this further. Please reach out to us at www.dennys.com/contact-us with specific details so we can get in touch with you to resolve this.
To-go order was missing items and served cold.
Business reply on Google
This is disappointing to hear, Geoff. Every order should be on point, and we’re sorry this wasn’t the case. Please reach out to us at www.dennys.com/contact-us so we can make this right.
The restaurant failed to include requested items in the food order.
Business reply on Google
Hello, I'm sorry to hear about your disappointing experience with us. We strive to provide quality meals, and it's clear we missed the mark during your visit. Your feedback is invaluable, and we'll use it to improve our service. Best, Denny's Haydee Marquez
online order not received and poor customer service experience
Business reply on Google
Hello Lorenzo, I'm truly sorry to hear about your experience with our online ordering system and the service you received. Your feedback is invaluable, and we are committed to addressing these issues to improve our service. Please accept our sincere apologies for the inconvenience caused. Best, Denny's
Unprofessional staff behavior and poor restaurant cleanliness
unprofessional staff and lack of clean tables
Poor service, long wait times, and incorrect food orders.
food was undercooked and incorrect with no response from the restaurant
Incorrect order items and burnt food received for a large order.
employee appeared to be under the influence while working
Poorly cooked food and unsanitary glassware provided during meal.
Poor food quality and lack of cleanliness in the restaurant.
Staff were rude and inattentive, and the food quality was poor.
Incorrect food order provided containing allergen
Multiple food items were undercooked, salty, and served with spoiled produce.
The mac and cheese served was sour and tasted old.
Served rotten food and cold appetizers at the restaurant.
Business reply on Google
Hi there. We apologize that you did not enjoy your visit with us. We appreciate your feedback and will use it to improve. We will investigate this issue and coach our team accordingly. We hope that you will give us another opportunity to serve you in the future. Thank you for your feedback.