DICK'S Sporting Goods

Staff unable to resolve warranty issues for a purchased bicycle.

Failed delivery and poor customer service regarding refund and replacement

staff failed to provide assistance and exhibited judgmental behavior

Manager refused to honor the store price matching policy.

Customer received damaged shoes and a pair missing shoelaces.

Inaccurate store hours, lack of product support, and poor shopping experience.

Sales staff are unhelpful and avoid assisting with shoe fittings.

Staff was rude and failed to assist with a pricing discrepancy.

Employee allegedly used customer card for unauthorized personal purchase

Store is disorganized with unhelpful and inattentive staff members.

Staff treated customers with suspicion and were rude during service.

customer received no assistance in the shoe department

long wait time due to inattentive footwear department staff

Cashier ignored customer to continue personal conversation with coworker

Insufficient number of staff members available to run the store

staff members were unavailable to provide customer assistance

Poor bike assembly and incompetent repair service caused multiple equipment failures.

Staff refused to honor the advertised price match policy.

item not delivered and refund not processed after two months