DICK'S Sporting Goods

Staff member was rude and aggressive toward customers.

The store does not stock the requested local athlete jersey.

staff ordered incorrect item and online support failed to resolve issue

insufficient staffing in the shoe department causing long wait times

Staff were unprofessional and unhelpful while sitting on the counter.

The store is unkept and lacks a sufficient sporting goods selection.

Customer was incorrectly charged for an item not purchased.

Store refused to issue a gift card for a returned item

Third-party vendor requested unauthorized access to customer operating system.

Limited product selection, disorganized store, and lack of available staff.

The store failed to correctly apply the advertised loyalty point discount.

Customer purchased a defective knife from the store.

Sales representative was unavailable to assist with finding correct shoe sizes.

Staff were rude and unhelpful to the customer.

insufficient staff availability and lack of assistance at the store

The store was messy and staff were unavailable for assistance.

The store sells low quality versions of products.

Staff provided incorrect information regarding the water resistance of sneakers.

Store aisles are cluttered and items lack price tags.