DICK'S Sporting Goods

The store provides poor service to non-athletic customers.

Customers experienced racial profiling by store staff while shopping.

The store no longer carries hunting gear or functional hiking boots.

insufficient staff available to assist customers in the store

Manager refused to exchange a defective paddle without a receipt

employees refused to remove security sensor from clothing item

The package delivery was delayed past the promised Christmas Eve date.

customer was double charged and unable to resolve via phone

limited product selection and lack of assistance from store staff

Staff incorrectly mounted scopes and performed poor arrow assembly.

store lacks inventory for big and tall sizes