DICK'S Sporting Goods

An associate was rude and controlling during a cleat purchase.

Bike assembly delay due to lack of scheduled technician

The store lacks expected hunting supplies and live bait.

Store lacked basic bike pedals in stock for purchase.

Employees were distracted and uninterested in assisting the customer.

Staff member was rude and requested personal information without explanation.

High prices, poor selection, and difficult refund process for merchandise.

Customer experienced racial profiling and harassment by store staff

The store has low inventory and lacks staff in the department.

Online inventory system incorrectly reports product availability leading to order…

Lack of archery equipment and kayaks with high golf club prices.

Inaccurate website inventory information caused a wasted trip.

Manager failed to resolve security tag issue or assist with inventory

The store items are perceived as excessively overpriced.

The store does not carry clothing in 3x sizes.