DICK'S Sporting Goods

Lack of available staff assistance in the store.

Staff failed to provide a head cover for a golf club.

Understaffed registers while employees talk instead of assisting customers.

Staff member was rude and arrogant to the customer.

The store provides slow and inattentive customer service.

Staff refused to honor a promotional offer made by another employee.

Difficulty exchanging a birthday gift due to poor customer service.

Employee was rude and condescending to the customer at the door.

Lack of inventory and unhelpful staff ignoring customers

advertised sale discounts do not match in-store pricing

Store associate provided incorrect information regarding product availability.

Store manager provided extremely poor customer service to the family.

store consistently lacks required team jersey sizes and inventory

Store lacked inventory and items were missing price tags