DICK'S Sporting Goods

staff failed to provide assistance and store organization was poor

The store does not carry fishing equipment despite local demand.

Store lacks staff and has a limited selection of sporting goods.

The store is overcharging for basketball products.

Cashier was impolite and pressured customer to leave the counter area.

Staff provided dishonest information regarding the availability of limited edition shoes.

Staff provided incorrect sizing advice and refused a return for ill-fitting cleats.

Customer was left on hold for one hour.

Employees were unfriendly and unhelpful to customers in the store.

Website provided incorrect information regarding available racquet stringing services.

Store employees were unavailable to provide assistance to the customer.

Store refused to discount an incomplete set of golf clubs.

staff ignored customer for twenty minutes in the bicycle department

Sales associate provided unhelpful advice instead of assisting with equipment purchase.

Customer charged an unexpected fee for a shopping bag

insufficient staff availability caused long wait times for bike assistance

Staff provided poor service and repeatedly disconnected phone calls.

Store employees lacked knowledge regarding bicycle frame sizes.

The customer experienced racial profiling by store security and management.