DICK'S Sporting Goods

Store has low inventory and damaged merchandise with poor cleanliness.

Mall gate closed early without warning causing customer inconvenience

Store failed to open at the advertised time.

Staff refused to allow private use of the fitting room.

Store failed to open at the advertised business hours.

Staff member was rude and dismissive to a customer

Customer felt profiled and monitored by staff during shopping visit.

Fishing reels were not serviced after two weeks of waiting.

staff are unavailable and avoid assisting customers

The store prices are significantly higher than online competitors.

Cashier refused to sell available merchandise to the customer.

Staff provided incorrect information regarding bicycle tire repair services.

Staff refused a valid warranty exchange and provided poor customer service.

Poor club fitting, long repair delays, and lack of staff follow-up.

Staff exhibited discriminatory behavior and poor management of customer service orders.

Staff processed a refund to the incorrect payment card.

customer unable to resolve online order pickup issues with staff