Digital Innovation

Business reply on Google

Thank you so much for taking the time to leave your feedback. I want to sincerely apologize for your experience. It’s clear that you’re doing important work as a Suicide Prevention Advocate, and I deeply respect your dedication to making a positive impact in the community. I am genuinely sorry that the interaction you had with our team didn’t meet your expectations. While I can't speak to what specifically happened in that call, it’s concerning to hear that you felt your efforts to discuss a potential partnership were dismissed in such a way. Please know that this is not the experience we aim to provide, and I’ll be looking into the matter to ensure it doesn’t happen again. We appreciate you reaching out and would be open to connecting with you directly to explore how we might collaborate. If you're still interested in discussing potential ways we can support your efforts or explore partnership opportunities, I would be more than happy to personally connect with you. Again, thank you for your feedback, and for all the important work you do. I hope we have the chance to turn this experience around.