Domino's Pizza
🍽️ Restaurants · Fargo
total experiences
replied on google
Most reported issues
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Experiences
Long delivery time resulted in cold, soggy food and illness.
Business reply on Google
Hi Pho! We sincerely apologize for the negative experience you had with your last Domino's order. We are using your feedback to improve our service and hope to see you again soon.
The pizza quality was poor.
Business reply on Google
Hi Leonard! We are very sorry to hear that you had a bad experience with your last Domino's order. We are using your feedback to improve our service immediately. Please consider visiting us again—we are committed to winning back your business.
Order was not delivered and refund was not provided.
Business reply on Google
Hi Luke! We are very sorry to hear that you had a bad experience with us recently. We hate to disappoint our customers. Your feedback will help us improve our service. Please give us another chance in the future. Thanks!
Pizza delivery took two and a half hours
Business reply on Google
Hi Holly! We are very sorry to hear that you had a bad experience with us recently. We hate to disappoint our customers. Your feedback will help us improve our service. Please give us another chance in the future. Thanks!
Order was cancelled without notification after the expected delivery time passed.
Business reply on Google
Hi Virgilio! We are very sorry to hear that you had a bad experience with us recently. We hate to disappoint our customers. Your feedback will help us improve our service. Please give us another chance in the future. Thanks!
Delivery driver failed to deliver food and staff provided false information.
Driver failed to locate address and staff provided poor customer service.
Business reply on Google
Hi Morgan! We are very sorry that there was a mix up with the addresses. We hope that you will give us another chance soon. Thanks!
Unsanitary food handling practices and poor customer service by management.
Business reply on Google
Hi Mark! We are very sorry that you had a bad experience with us. Your review will be sent to the Director of Operations for the retraining of our team. Thanks!
staff failed to wash hands while preparing food
Business reply on Google
Hi Ulysses! We are very sorry that you had a bad experience with us recently. Your comment will be sent to the Director of Operations for the retraining of our team. We hope you will give us another chance soon. Thanks!
delivery driver failed to follow instructions and customer service is unresponsive
Business reply on Google
Hi R T! We are very sorry that you had a bad experience with us recently. Your review will be sent to the Director of Operations for the retraining of our team members. We hope that you will give us another chance soon. Thanks!
The restaurant provided a cheese pizza instead of the ordered pepperoni.
Business reply on Google
Hi Brent! We are very sorry to hear that you had a bad experience with us recently. Your message will be sent to the Director of Operations for the retraining of our team. We hope that you will give us another chance soon. Thanks!
Inaccurate order fulfillment and poor communication regarding service delays.
Business reply on Google
Hi Joseph! We are very sorry that you had a bad experience with us recently. Your review will be sent to the Director of Operations for the retraining of our team. We hope that you will give us another chance to make this right. Thanks!
online ordering system fails to process orders repeatedly
Excessive delivery delays and failure to honor promised discount.
Order was never delivered and store closed without notification
Significant delivery delay and lack of communication regarding store staffing levels
Online orders are repeatedly cancelled after payment is processed.
Customer charged for cancelled order that arrived hours late
Store closed despite website accepting order and providing pickup time
Order was not prepared despite being placed one hour in advance