Dunkin'

🍽️ Restaurants · New York

20

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Aug 22, 2026

The business closes earlier than the posted operating hours.

WorstWait & DelaysFrom Google Reviews
Jul 16, 2026

Long wait times due to understaffing during peak morning hours.

WorstCustomer ServiceFrom Google Reviews
Apr 22, 2026

Staff communication barriers caused repeated errors with the customer's order.

WorstProduct / Service QualityFrom Google Reviews
Nov 18, 2025

The donuts served were stale and not fresh.

WorstCustomer ServiceFrom Google Reviews
Oct 10, 2025

Long wait times and incorrect food orders received.

WorstCustomer ServiceFrom Google Reviews
Sep 17, 2025

Excessive wait times and inconsistent food quality at this location.

WorstCustomer ServiceFrom Google Reviews
Apr 29, 2025

frequent stock shortages, incorrect orders, and long wait times

WorstCustomer ServiceFrom Google Reviews
Nov 28, 2024

Long wait times and unsanitary handling of beverage cups

WorstStaff BehaviorFrom Google Reviews
Oct 8, 2024

Staff member was rude and refused to remake mishandled food order.

WorstRefund & ReturnFrom Google Reviews
Sep 28, 2024

missing items were not refunded and food quality is consistently poor

WorstStaff BehaviorFrom Google Reviews
Jul 29, 2024

The staff member was rude and unprofessional during the ordering process.

WorstStaff BehaviorFrom Google Reviews
Nov 19, 2023

Staff member was rude and ignored the customer upon arrival.

WorstStaff BehaviorFrom Google Reviews
Nov 10, 2023

Staff ignored order and contaminated drink with saliva while preparing it.

WorstTechnical IssueFrom Google Reviews
Jul 19, 2022

The frozen drink machine was broken and unavailable.

WorstCustomer ServiceFrom Google Reviews
Jun 24, 2021

Barista failed to properly remake an incorrectly prepared drink order.

WorstProduct / Service QualityFrom Google Reviews
Mar 22, 2019

Poor food preparation quality and unprofessional staff attitude.

WorstCustomer ServiceFrom Google Reviews
Mar 22, 2019

Staff provided incorrect order and displayed unprofessional behavior.

WorstProduct / Service QualityFrom Google Reviews
Jan 3, 2019

The croissants served are stale and taste like frozen food.

WorstCustomer ServiceFrom Google Reviews
Dec 10, 2018

Staff refused service during phone call and served poor quality food.

WorstStaff BehaviorFrom Google Reviews
Dec 31, 2017

The staff member was rude and unhelpful to the customer.