Einstein Bros. Bagels

Business reply on Google

This is disappointing to hear, Isabella. Your experience does not reflect the level of service we strive to provide. We would love to look into this further; please reach out to us at https://www.einsteinbros.com/contact/ with the details of your visit. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

Business reply on Google

This is disappointing to hear, Shane. Our team should always make sure our equipment are working properly to satisfy your cravings alongside getting excellent and courteous service - we're sorry to hear we fell short. When you have a minute, please reach out to us at https://www.einsteinbros.com/contact/ with the details of your visit so we can follow up with you. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

Business reply on Google

We're sorry for the inconvenience, Drew. We want to make sure that all of our posted information is stated clearly and accurately so we can serve and welcome you at our store. Please reach out to us here: https://www.einsteinbros.com/contact/ so we can look into this further. Please include the details of your visit. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

Business reply on Google

We are sorry to hear your visit wasn’t great, Gina. We will be following up with this location to address what happened. If you would like to send us an email at customer-support@einsteinnoah.com with the location you visited and the details of your experience we would love to help! Thank you.