Einstein Bros. Bagels

🍽️ Restaurants · Wayne

4

total experiences

75%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Nov 13, 2025

Staff filled the cup with excessive ice and insufficient juice.

Business reply on Google

We apologize the orange juice was a letdown, Lise. This is not how we roll, and we'd love to connect with you. Please reach out to us at https://www.einsteinbros.com/contact/, so we can follow up with you. Kindly include the details of your visit. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this! Thanks!

WorstCustomer ServiceFrom Google Reviews
Sep 15, 2023

The customer requests a location with better service outside a campus.

Business reply on Google

This is not what you should expect at Einstein Bros. Bagels, Mike. We want to make sure we're on top of our game every time you visit us. We would like to look into this further, please reach out to us at https://www.einsteinbros.com/contact/ with the details of your visit so we can follow up with you. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this!

BadCustomer ServiceFrom Google Reviews
Dec 5, 2018

Staff were rude and failed to provide requested ingredients for order.

Business reply on Google

We are sorry to hear your visit wasn’t great, Ryan. We will be following up with this location to address what happened. If you would like to send us an email at customer-support@einsteinnoah.com with the location you visited and the details of your experience we would love to help! Thank you.

WorstOtherFrom Google Reviews
Aug 16, 2018

The business location is closed to the public during summer.