El Pollo Loco
🍽️ Restaurants · Los Angeles
total experiences
replied on google
Most reported issues
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Experiences
The price of the side salad is excessively high for students.
Long wait times and poor value for the food provided.
The food was excessively spicy causing a potential medical emergency.
Business reply on Google
Yangxiu, we’re sorry to hear you had this experience. If you could provide more details for us at https://www.elpolloloco.com/contact-us/ - we’ll do our best to fix this.
The avocado burrito caused severe food poisoning.
Business reply on Google
We are so sorry to hear about your recent experience and we thank you for taking the time to reach out to us. If you could please contact us at https://www.elpolloloco.com/contact-us/ the details of your experience, we would really appreciate it. We will do our best to ensure this doesn’t happen in the future and, in return, we hope to regain your trust.
The restaurant serves substandard food at inflated prices.