Electronic Land
π» Tech Services Β· Flushing
total experiences
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Most reported issues
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Experiences
Sales staff were discourteous and dismissive regarding product availability.
Business reply on Google
This Review is wrong information we had many brand of washer and dryer also if some customers looking special model we show on screen and explain well so please visit or call us please remove fake or hate review.
Manager refused to assist with a broken refrigerator after-sales service.
Business reply on Google
To be honest, we said we would definitely help, but we asked them to wait because it would take time to process. However, if the customer urges us to do so and even complains about food spoilage, we have been informed that we have no way to help, so the customer must apply for customer service directly. Nevertheless, if you speak aggressively and threateningly, there is no way we can help you. We can't help you while you're being pointed at and threatened. We are a sales company, and the manufacturer is responsible for all warranty services. Please understand.
Staff refused to assist with a rebate process for purchased appliances.
The business overcharged the customer and provided poor service.
Business reply on Google
Our store sells products by Market average price system. If you tell us specifically what you are uncomfortable with, we will respond. In addition to product prices, service costs may vary by situation and vendor. If you purchase a consultation problem from us, you will need a purchase record. Please understand that there are problems that are difficult to answer if you inquire without such information.
The employee is rude and condescending to customers.
Business reply on Google
μ ν¬κ° μ νν μ΄λ€λ¬Έμ λ‘ μλνλμ§ μλ €μ£Όμλ©΄ λ€μ μμΈνκ² μλ €λλ¦¬κ² μ΅λλ€. κ°μ μ νμ΄ νμΈν΄μΌν μ¬νμ΄ λ무 λ§κ³ μ€μκ° μκΈ°λ©΄ μλλμ§λΌ μ’ μμΈνκ² λ¬»λ κ²½ν₯μ΄ μμ΅λλ€. λ€μ νλ² μ¬κ³Ό λ리며 μ νλ₯Ό μ£Όμκ±°λ μμΈν λ΄μ©μ μ£Όμλ©΄ μμ νκ² μ΅λλ€. λ€μ νλ² μ¬κ³Όλ립λλ€.
Staff refused to repair or replace a broken air conditioner.
Business reply on Google
μ ν¬ κ°κ²μμ ν맀νλ λͺ¨λ μ νμ 1λ μ μ‘°μ¬ λ³΄μ¦μ΄ λ©λλ€. 1λ νμ μλμ΄ μλΉμ€ λ°κΈΈ μνμλ©΄ μ μ‘°μ¬μ μ°λ½νμ¬ μ μ 보μ¦μ λ°μΌμ€μ μμ΅λλ€. μνκΉκ² 1λ μ΄ μ§λμ μ νμ΄λΌ μ ν¬κ° 리νμ΄λ μ΄λ ν 무μ보μ¦μ μ§νν΄ λ릴μ μμ΅λλ€. κ·Έ μ μν΄νμκ³ λΆνΈνμ μ μμΌμλ©΄ μ ν¬ νμ¬λ‘ μ°λ½μ£ΌμΈμ.
Used freezer sold as new with visible signs of damage
Business reply on Google
λ¨Όμ λΆνΈμ λλ € μ£μ‘ν©λλ€. μ ν¬λ λͺ¨λ 물건μ μ μ‘°μ¬μμ ν¬μ₯λ κ·Έλλ‘ λ리λ²λ¦¬λ₯Ό ν΄λ리λ μ μ‘°μ¬ QC 체ν¬κ° μ λλ‘ μλκ±°λ λ°°μ‘μ€ μΆ©κ²©μΌλ‘ μ νμ΄ μμλλ κ²½μ°κ° κ°λ μμ΅λλ€. μ΄λ΄ κ²½μ° λ³΄ν΅ λ¦¬ν΄μ΄λ κ΅ν, νΉμ μΌλΆ ν¬λ λ§μ λ리λ νμ¬ μ½λ‘λλ‘ λ¬Όκ±΄ 곡κΈμ΄ μν μΉ μκΈ°μ κ΅νμ κ²½μ° κΈ°λ€λ¦¬μ μΌνλ€κ³ μλ΄ λλ Έμ΅λλ€. κ·Έ λΉμ μλκ»μλ ν¬λ λ§μ μꡬνμ ¨κ³ μ ν¬κ° 50λΆ ν¬λ λ§μ λλ¦°λ€κ³ νμμΌλ κ·Έ λ€λ‘ μλ¬΄λ° μ°λ½μ΄ μμΌμ ¨μ΅λλ€. λ€μ νλ² λΆνΈλλ € μ£μ‘νλ©° μΈμ λ μ°λ½μ£Όμλ©΄ ν΄λΉ ν¬λ λ§ λ§λ¬΄λ¦¬ ν΄λλ¦¬κ² μ΅λλ€. κ°μ¬ν©λλ€.
Staff refused to wait for customer to process a refund
Business reply on Google
λ¨Όμ λΆνΈμ λλ € λλ¨ν μ£μ‘ν©λλ€. μ½λ‘λλ‘ μΈν΄ λ¬Όλ₯ μ ν΅μ μ°¨μ§μ΄ μ¦μ λ§μ λ¬Όνλ€μ μ κ³ μμ μΌμ΄ λΆλͺ ννκ³ μ§μ°λκ³ μμ΅λλ€. μ΄μ μν΄ λΆνλ립λλ€. μ ν¬ λ§€μ₯μ μμ μκ°μ μ~ν , 9μμμ 7μ, μΌμμΌμ ν΄λ¬΄μ λλ€. λ§μνμ μλλκ»μλ λ€νν 6μ 55λΆ μ λμ λ°©λ¬Ένμ μ μ μμ μΌλ‘ νλΆ λ°μκ°μ ¨μ΅λλ€. κ°μ¬ν©λλ€.
Business blocked account access and coerced removal of negative reviews.
Poor air conditioner installation and rude customer service.
The store staff provided very unfriendly customer service.
Business reply on Google
μλ νμΈμ. μΌλ¨ λΆνΈμ λλ € μ£μ‘ν©λλ€. μ νν μ΄λ€μΌμ΄ μμλμ§ μ€λͺ ν΄μ£Όμλ©΄ μμ μ‘°μΉνκ³ μ¬κ³Ό λλ¦¬κ² μ΅λλ€. μμΈν μ€λͺ λΆνλ립λλ€.
Delivery staff damaged the refrigerator and the customer's home walls.
Staff were unfriendly and the store attempted to sell returned goods.
Business reply on Google
Thank you for your feedback, and we apologize you felt disrespected. Please let us know how can make you happy and call us talk to Sales manager we will look up your case. Thank you.
store refused return after customer found significantly lower price elsewhere
Business reply on Google
Thank you for your feedback, and we apologize you felt disrespected. Please let us know how can make you happy and call us talk to Sales manager we will look up your case. Thank you.
The business does not accept returns on products.
Business reply on Google
Thank you for your review. We are happy to address any of your concerns if you give us a call. Customer service is of utmost importance to us, and has been the key to our success for the past 30 years.