Extra Space Storage
🧰 Other Services
total experiences
replied on google
Most reported issues
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Experiences
Business gave away customer's storage unit contents without adequate notice
Business reply on Google
It's regrettable to hear about this communication issue with your storage, Paris. Please contact us at (773) 375-3500 to discuss this matter further.
Staff were rude and unprofessional when customer asked for help
Business reply on Google
Hi Pete, we really appreciate you taking the time to leave a review. Please give us a call at 888-storage so we can get more information about your experience.
Assigned unit was unavailable and replacement was dirty
Business reply on Google
Felicia, sorry to hear that your experience with us was not positive! We want to look into this with you. Please call us at 888-STORAGE or email us at customerservice@extraspace.com.
Business lied, stole, and removed items from unit during auction