Fairfield by Marriott Inn & Suites Alexandria

Unresolved plumbing issues, poor cleanliness, and lack of staff assistance.

Hotel and booking site refused refund for unused reservation

unexpected additional facility charges added to the room rate

Unpleasant room odor and unprofessional staff handling of noise complaints

hotel room was unsanitary with broken appliances and poor maintenance

hotel room was infested with fleas and staff refused a refund

Unsanitary room conditions, spoiled food, and unprofessional staff behavior.

The hotel room and hallways were dirty and smelled unpleasant.

bathroom contained mold and mildew and breakfast quality was poor

General manager refused to honor employee discount for local resident

The hotel rooms were dirty and lacked proper maintenance.

Unjustified smoking fee and hazardous bathroom conditions causing physical injury.

The hotel room shower was dirty with hair upon arrival.

Non-functional toilet and lack of management support during hotel stay.

The hotel room has bed bugs and lacks basic cleaning supplies.

room was uncleaned and management attempted to cancel the reservation

Rude staff, moldy bathroom, and premature housekeeping check-out inquiry.

unclean bathroom and poor water pressure and temperature

Unsanitary rooms, staff privacy intrusion, and poor communication regarding late checkout.

The hotel room bathtub contained a large amount of hair.