Fairfield by Marriott Inn & Suites East Hartford

Hotel rooms are dirty and maintenance requests for AC were ignored.

Hotel room and fitness center were filthy and housekeeping services were neglected.

Guests experienced a two hour wait for room check-in.

Unprofessional staff behavior and mishandling of a food delivery order.

Missing bathroom amenities and strong paint odor in the room.

Poor room maintenance, inadequate breakfast, and ignored guest profile requests.

The hotel building has construction defects and quality issues.

Hotel room had plumbing issues and staff failed to provide resolution.

Insecure hotel room door and poor maintenance of facilities.

delayed room availability and missing breakfast items

Hotel was closed for construction despite confirmed online booking

The hotel is closed but continues to accept bookings.

Hotel was closed despite confirmed reservation and corporate assurance