Fairfield by Marriott Inn & Suites Fargo

🏨 Hotels & Travel · Fargo

20

total experiences

5%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstCustomer ServiceFrom Google Reviews
Jul 10, 2026

Hotel gave away reservation and failed to provide alternative accommodation.

WorstBilling & ChargesFrom Google Reviews
Jul 5, 2026

Hotel charged card despite promise to wait for investigation results.

WorstMisleading & FraudFrom Google Reviews
May 29, 2026

theft of personal property from guest rooms by hotel staff

WorstTechnical IssueFrom Google Reviews
Apr 19, 2026

broken sink stopper, malfunctioning television, and uncomfortable beds

WorstBilling & ChargesFrom Google Reviews
Feb 17, 2026

unauthorized smoking fee charged to customer account

WorstCleanliness & HygieneFrom Google Reviews
Oct 3, 2025

housekeeping failed to clean and left foreign objects in the shower

WorstCleanliness & HygieneFrom Google Reviews
Jun 13, 2023

Hotel room and facilities were dirty and in poor repair.

WorstCleanliness & HygieneFrom Google Reviews
Jan 6, 2023

room cleanliness and condition do not match online photos

WorstCustomer ServiceFrom Google Reviews
Dec 5, 2022

Inconsistent room amenities and poor facility maintenance

WorstCleanliness & HygieneFrom Google Reviews
Jul 20, 2022

hotel room contains hair and mold with unpleasant odors

WorstCleanliness & HygieneFrom Google Reviews
Jun 8, 2022

The hotel property is poorly maintained and lacks cleanliness standards.

BadCleanliness & HygieneFrom Google Reviews
Mar 24, 2022

The hotel room was dirty with mold and water leaks.

BadCleanliness & HygieneFrom Google Reviews
Jan 25, 2022

hotel rooms had cleanliness issues, broken fixtures, and temperature control problems

WorstProduct / Service QualityFrom Google Reviews
Sep 26, 2021

Hotel room was dated, smelled of smoke, and lacked basic amenities.

BadCleanliness & HygieneFrom Google Reviews
Aug 17, 2021

The bedding had multiple visible stains.

BadCleanliness & HygieneFrom Google Reviews
Feb 2, 2021

The hotel room was not properly cleaned before arrival.

WorstBilling & ChargesFrom Google Reviews
Sep 14, 2020

unauthorized charges and inappropriate behavior by hotel management

Very BadCleanliness & HygieneFrom Google Reviews
Jul 31, 2019

The facility has poor cleanliness, outdated amenities, and unresponsive staff.

BadCleanliness & HygieneFrom Google Reviews
May 25, 2019

room was unclean and lacked adequate bedding for five guests

WorstCleanliness & HygieneFrom Google Reviews
Aug 2, 2016

hotel rooms were dirty and poorly maintained

Business reply on Google

Dear Jennifer K, Thank you for reviewing the Fairfield Inn & Suites Fargo. I'm very sorry for the cleanliness issues you experienced. I assure you what you described is not typical for our hotel. Your comments will be shared with my housekeeping staff to ensure this was an isolated issue. We truly hope that you will give us another chance in the future to provide the quality stay you deserve. Sincerely, Lorri D. General Manager