💳 Finance & Insurance · Charleston
total experiences
replied on google
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Restrictive daily transaction and wire transfer limits prevent access to funds.
Business reply on Google
JJ - We're sorry to hear that you're unhappy. Your feedback is important to us, and we'd like to talk with you to see how we can help. We would hate to lose you as a valued customer and are dedicated to improving your experience. Could you please give us a call at 877-833-9973 to discuss this further? Thank you for giving us the opportunity to assist you.
online banking access blocked for two weeks after phone change
Business reply on Google
Mallory - We understand how frustrating this must be for you and sincerely apologize for any inconvenience. We truly appreciate you taking the time to share your thoughts and will be sure to share your feedback with the appropriate team. If you'd like to discuss this further, please don't hesitate to call us at 877-833-9973. We're always here to help and improve your experience.
Bank held a check deposit longer than originally promised.
Business reply on Google
Brantly, Thank you for leaving us a review. We're sorry to hear you haven't been happy with your experience with us so far. We're committed to improving your experience and would love to see how we can help. Would you mind giving us a call at 877-833-9973?