Fifth Third Bank & ATM
💳 Finance & Insurance · Evansville
total experiences
replied on google
Most reported issues
AI-classified. Tap a category to filter the experiences below.
Experiences
Bank refused to allow a customer to use the restroom
Business reply on Google
Jay - Thank you for reaching out and sharing your feedback with us. We sincerely apologize for any inconvenience caused by the lack of public restrooms at some of our branches. Your feedback is important to us, and we will make sure to share it with our branch team to improve our services.
The customer service at the Pearl Drive location is poor.
Business reply on Google
Kristen - We're sorry to hear about your experience and would love to better understand what happened, so we can assist. Would you mind giving us a call at 877-833-9973? We're here to help and look forward to speaking with you.
delayed availability of deposited check funds
Business reply on Google
Brian - We're sorry to hear you had a frustrating experience. We'd like to look into this for you, and see how we can assist. Please log in to http://go.53.com/6262NYBnw (or the app), click the chat icon, and enter "SOCIAL MEDIA." Alternatively, you can call us directly at 877-833-9973 (Mon-Fri 7:30am-7pm ET). We're here to help!
Bank branch refused to provide cash back on a check deposit.
Business reply on Google
Hi Dylan - Thanks for bringing this to our attention. We've shared your message with the appropriate team.
Bank charges a fee to cash a check drawn on them
Business reply on Google
Hi Alex - Thanks for taking the time to leave us a review, your feedback is appreciated.
The bank charged an excessive overdraft fee.
Customer alleges discriminatory refusal of service by bank staff
Business reply on Google
Emile, Thank you for bringing this to our attention. We always strive to make our customers feel welcome and appreciated, and we're sorry we dropped the ball. We'd like the opportunity to make this right. Would you mind giving us a call at 877-833-9973? Your business is important to us!