Five Below

πŸ›’ Retail & Products Β· Louisville

14

total experiences

0%

replied on google

Most reported issues

AI-classified. Tap a category to filter the experiences below.

Experiences

WorstStaff BehaviorFrom Google Reviews
Jun 29, 2026

employee gave preferential treatment to customers regarding limited inventory

WorstCleanliness & HygieneFrom Google Reviews
Jan 13, 2026

Restroom access denied and store was disorganized and dirty.

WorstCustomer ServiceFrom Google Reviews
Dec 22, 2025

Store is disorganized, bathrooms are closed, and staff are unhelpful.

Very BadCustomer ServiceFrom Google Reviews
Nov 23, 2025

Store closed earlier than the posted closing time.

WorstCustomer ServiceFrom Google Reviews
Aug 31, 2025

Inconsistent pickup order fulfillment and rude staff interaction.

WorstCustomer ServiceFrom Google Reviews
Jun 28, 2025

Store failed to open at the scheduled time

WorstStaff BehaviorFrom Google Reviews
Oct 25, 2024

Employee displayed rude behavior and made false accusations of theft.

WorstStaff BehaviorFrom Google Reviews
Apr 13, 2024

Employee exhibited poor attitude and potentially misused checkout lane

Very BadProduct / Service QualityFrom Google Reviews
Jan 2, 2024

Store is disorganized and electronic charger is defective

Very BadCustomer ServiceFrom Google Reviews
Sep 12, 2023

Store shelves were empty, disorganized, and self-checkout machines were broken.

Very BadStaff BehaviorFrom Google Reviews
Aug 31, 2023

Staff members were rude and followed customers around the store.

WorstDelivery & ShippingFrom Google Reviews
Aug 24, 2023

online orders for in-store pickup are frequently out of stock

WorstCustomer ServiceFrom Google Reviews
Aug 14, 2023

Staff refused to exchange a defective phone charger immediately after purchase.

WorstCustomer ServiceFrom Google Reviews
Aug 13, 2023

Store hours are inconsistent and staff training is inadequate.