📡 Internet & Cable · San Diego
total experiences
replied on google
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Business is unresponsive and has held customer property for months
Business uses counterfeit parts, steals components, and harasses customers.
Improper screen installation caused hardware damage requiring full phone replacement.
Defective screen replacement cracked without physical impact
Technician replaced original battery with a used lower capacity one.
The business charged more than the advertised online price for repairs.
The staff member was rude and unhelpful during the call.
Business reply on Google
You were not insulted, all was said “hope you didn’t damaged the port further while you are trying to cleaning out!”Because that’s a common issue ! Hope you have a better day
Replacement screen caused battery drain and device functionality issues.
Business reply on Google
Hi Luke, Sorry to hear about your experience. We provide warranty on our parts. Please call us so we can look into this and assist further. It could be simply a defective part.
Repair shop failed to fix phone flash and ignored follow-up.
inaccurate diagnostics and excessive repair costs for phone service
The replacement screen failed within three months of installation.
Business reply on Google
Hey there Gabriel. If you have any issue with the screen, as long as it’s not damaged by you, as long as it’s factory defect, we can help you out. Please give us a call or stop by at our location.
Replacement screens are low quality and fail to function correctly.
Replacement screen is defective and business refuses free repair
Poor quality screen repair caused permanent damage to the phone.
Business reply on Google
We do let every customer know that all the screens comes with product warranty! If your screen showed any defects without you dropping it or water damaged it you should have let us know so that we could replace the defective screen for you….
poor communication and shoddy workmanship on phone repairs
Business refused to return phone and deposit after unauthorized repair
Technician damaged phone casing and provided rude customer service
inconsistent pricing and poor customer support during the quote process
Poor quality screen replacement caused ongoing phone issues and refund refusal
Staff provided poor customer service and were unwilling to listen.