GameStop

Store added unauthorized warranties and refused to provide a refund.

Staff sold pre-ordered item and provided misleading refund information.

Employee played loud, controversial political content in the store.

Staff are rude, slow, and incompetent at answering customer questions.

Employee displayed unprofessional behavior and poor customer service.

Employee was rude and attempted to force an unwanted membership renewal.

Staff forced a child to strip due to a false theft accusation.

Staff made baseless theft accusations and engaged in physical harassment.

Store was closed during posted business hours with no staff present.

Store staff are unresponsive and lack knowledge about store events.

Store was closed during posted business hours multiple times.

Store staff are unresponsive and provide rude customer service.

Customer did not receive the promised pre-order bonus item.

Store is frequently closed and staff are rude and uninformed.

purchased defective game disc that the console failed to recognize

Store lacks inventory and staff are unresponsive to phone calls

Staff member was rude and refused to provide a shopping bag

Store remained closed during posted business hours without explanation

Employee refused a valid return and exhibited discriminatory behavior.

Staff member was rude and dismissive to the customer.