💅 Beauty & Spa · Miami, FL
total experiences
resolution score
AI-classified. Tap a category to filter the experiences below.
Hygiene was unacceptable.
Company response
This has been escalated to our team.
Staff were rude and dismissive.
Company response
Please share your reference number so we can help.
Customer service never returned my calls.
Company response
We're sorry about your experience and are looking into it.
Customer service never returned my calls.
The manager was disrespectful.
Very unprofessional behavior.
An employee yelled at me.
Company response
We're sorry about your experience and are looking into it.
Strong bad smell throughout.
Company response
This has been escalated to our team.
Staff were rude and dismissive.
Waited on hold for over an hour.
The place was filthy.
Company response
We've issued a resolution, thank you for your patience.
Very unprofessional behavior.
Quality was far worse than advertised.
Found the area dirty and unkempt.
Customer service never returned my calls.
Very unprofessional behavior.
Found the area dirty and unkempt.
Staff were rude and dismissive.
Customer service never returned my calls.
Company response
We're sorry about your experience and are looking into it.