Goodyear Commercial Tire & Service Centers

Excessive wait times for service at the business

Technician arrived four hours late after multiple false arrival time updates

The business failed to honor appointments and provide service.

Staff failed to honor quoted price and ignored customer after arrival.

Poor customer service and lack of staff availability

tires were not balanced and old valves were not replaced

The business provided inaccurate inventory information causing a long wait time.

Shop refused to honor warranty on defective tires purchased.

The business waiting room needs improvement.

Staff failed to honor appointment and refused service for truck alignment.