Google Store Fashion Valley
💻 Tech Services · San Diego
total experiences
replied on google
Most reported issues
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Experiences
failed battery replacement service performed twice by the store
Unresolved phone boot loop and inability to process new orders online.
Manager was unable to locate a customer receipt
Business reply on Google
Thank you for your feedback, Diego. We're sorry to hear your visit didn't meet your expectations. This isn't the experience we strive to provide, and we appreciate you bringing it to our attention. Your comments will be shared with our team as we continue working to improve.
Google Maps location data for the store is incorrect
customer service failed to send a replacement trade-in shipping label
Business reply on Google
Hi Ted, we're really sorry for any lack of communication you've experienced while trying to get your trade-in kit and tracking number. As a loyal customer, you deserve a much better experience than being left without updates. We want to make this right for you, so please reach out to our support team on X @MadeByGoogle where we are standing by to look into your options.