H&R Block
🧰 Other Services · Oklahoma City
total experiences
replied on google
Most reported issues
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Experiences
Staff member towed customer vehicle and provided poor customer service
Tax preparer was unprofessional and incorrectly rejected valid donation deductions.
Business reply on Google
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Staff member was rude during tax preparation appointment.
Business reply on Google
Thank you for taking the time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
High service fees charged for tax preparation without receiving promised refund advance.
Business reply on Google
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
The business allegedly misrepresented tax refunds and diverted funds to their account.
Business reply on Google
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Customer paid high fees for tax services that provided no value.
Emerald card declined due to unclear refund amount policies
Business reply on Google
Shannon - Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.