H&R Block
🧰 Other Services · St Paul
total experiences
replied on google
Most reported issues
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Experiences
Tax return was filed with significant errors requiring correction.
Business reply on Google
Hello Mackenzie, thank you for your review! We're so glad to hear that you had a great experience with us and that Alfredo Luna provided excellent service. We share your sentiments about Alfredo Luna—they're truly amazing! We appreciate your business and look forward to seeing you again next tax season!
staff were not present at the office during scheduled hours
Business reply on Google
Hi Ben, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Poor service, missed appointments, and errors in tax preparation.
Staff lacked knowledge regarding 1099 tax forms and quoted high prices.
Business reply on Google
We appreciate your feedback, Sarah. It’s important to us that you have confidence in our Tax Professional’s knowledge and experience. If we can assist further, we are here to help. Please contact our support team at your convenience at 1-800-472-5625.
Staff failed to acknowledge appointment and provided rude service.
Business reply on Google
Aaron - thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.