Harbor Freight

Manager refused a price adjustment for a recent tool purchase.

Poor customer service and lack of attention to detail

Store was uncomfortably hot and staff were inattentive and slow.

Staff ignored a long checkout line to assist other customers.

staff failed to assist customer with heavy items

The cashier was rude and unprofessional during the checkout process.

Lack of floor staff and unprofessional employee behavior during customer interaction.

Staff were rude and advertised items were out of stock

Manager refused return and blacklisted customer from other store locations

Security guard was rude and dismissive to a customer.

Store failed to stock advertised items and refused rain checks.

Manager was dismissive and provided incorrect information about customer service…

Staff are unhelpful and incompetent regarding inventory and customer requests.

Store refused to honor promotional discount coupons on specific products.

Staff ignored customer concerns regarding a defective product return and restocking fee.

Store refused to exchange defective product due to warranty waiting period

employee refused to honor coupon due to website outage

Store refused to honor a valid discount coupon for a compressor.

Staff provided rude service and refused to assist with product selection

Manager refused to provide a missing coupon book to a member.