Harbor Freight

Store requires phone number to redeem coupons

Supervisor refused a valid return for unopened tools with a receipt.

Staff member provided poor customer service and refused a valid return.

Website inventory status does not match actual store stock

Customer was denied access to the store restroom by staff.

Long wait times at checkout caused the customer to leave.

Employee provided unprofessional service and refused to assist with store items.

Cashier displayed unprofessional and aggressive behavior toward the customer.

Customer waited one hour for a product pickup without receiving it.

Staff were unprofessional, rude, and lacked product knowledge.

Staff member displayed poor customer service and unprofessional behavior.

Staff and manager were unprofessional and unhelpful to a disabled customer.

Customer was treated rudely by staff at the checkout counter.

Staff refused warranty service due to customer declining email marketing.

Staff refused entry despite prior confirmation over the phone.

Supervisor acted aggressively and confronted customer during a transaction

Manager refused to sell product based on customer vehicle type

Long wait times due to insufficient staffing on the floor.