Harbor Freight

Inaccurate inventory information provided by staff over the phone.

The store charges a restocking fee for returned items.

Staff failed to communicate store electrical malfunction to customers.

The store cannot locate the customer's purchased extended warranty.

Customer could not locate product and required staff assistance.

Store refused refund and charged fee for defective paint sprayer

Employees are unhelpful and lack engagement with customers.

defective chipper shredder and unfair restocking fee charged upon return

Deep pothole in parking lot caused damage to vehicle fender.